Privacy Policy

Effective date: 20/01/2026

CareForce1 Recruitment (“CareForce1”, “we”, “us”, or “our”) is committed to protecting your privacy and handling personal information in a transparent and responsible manner. This Privacy Policy explains how we collect, use, disclose, and protect personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Who We Are

CareForce1 Recruitment provides recruitment and staffing services within the care and support sector in Australia, including disability, aged care, and related services. 

Website: https://careforce1.com.au 
Contact email: admin@careforce1.com.au

2. What Personal Information We Collect

We may collect personal information, including, but not limited to:

a) Job Seekers

● Name, contact details (email, phone)
● Resume, work history, qualifications
● Identification and right-to-work details
● Police checks, NDIS Worker Screening, WWCC (where applicable)
● Availability, preferences, references
● Any information you provide during recruitment discussions

b) Providers / Employers

● Business name and contact details
● Role requirements and workforce needs
● Communication records

c) Website Users

● IP address and browser details
● Pages visited and interactions with our website
● Information submitted via contact or enquiry forms

3. How We Collect Personal Information

We collect personal information when you:

● Submit a form on our website
● Apply for work through CareForce1
● Contact us via email, phone, or online enquiry
● Engage our recruitment services
● Visit or interact with our website

4. Why We Collect Personal Information

We collect and use personal information to:

● Provide recruitment and staffing services
● Assess suitability for employment opportunities
● Match candidates with care providers
● Communicate with job seekers and providers
● Meet legal and regulatory obligations
● Improve our services and website functionality

We only collect information that is reasonably necessary for these purposes.

5. Disclosure of Personal Information

We may disclose personal information to:

● Care providers or employers for recruitment purposes
● Third-party service providers (e.g. background check providers, IT services)
● Regulatory or government bodies where required by law

We do not sell or trade personal information.

6. Storage and Security

We take reasonable steps to protect personal information from:

● Misuse, loss, or unauthorised access
● Modification or disclosure

Information is stored securely using appropriate technical and organisational safeguards.

7. Access and Correction

You may request access to, or correction of, your personal information at any time by contacting us at admin@careforce1.com.au.

We will respond to requests within a reasonable timeframe in accordance with the Privacy Act.

8. Cookies and Website Analytics

Our website may use cookies and analytics tools to:

● Improve website performance
● Understand how visitors use our site

You can manage cookie preferences through your browser settings.

9. Overseas Disclosure

We do not generally disclose personal information overseas. If this changes, we will take reasonable steps to ensure your information is protected in accordance with Australian privacy laws.

10. Complaints

If you believe we have breached your privacy, please contact us at
admin@careforce1.com.au.
We will investigate and respond as soon as reasonably possible. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

12. Contact Us

For privacy-related enquiries, please contact:

📧 admin@careforce1.com.au